Frequently Asked Questions
We created this list of the most commonly asked questions from our customers. Please click on a question to view the answer.
How do I order?
Depending on what is most convenient for you, you can either e-mail us at firstname.lastname@example.org or call our order desk at 416-251-2101. Whichever method you choose, please have your order into us by 3pm to ensure processing and next day delivery.
What sizes are available?
We offer a wide range of sizes to ensure you have exactly what you need. At present, we offer two individual serving sizes, 236mL and 355mL. Should you require something larger, we also provide 946mL, 2L, 5L and 10L sizes.
What is the best juice for me?
If this is a question you find yourself asking, don’t hesitate to call or e-mail us. As we are very customer service based, we know that every customer is different, and their needs vary. We’d love to help you find the perfect solution to your juice needs.
How can I pay?
Cash, cheque, credit card are accepted. We also offered termed accounts, however this requires a credit application submission and approval.
When do you deliver?
We deliver from Monday to Friday, visiting different parts of the GTA throughout the week. Your delivery days will depend on your location.
Can I contact you with an emergency order?
We will guide you through the ordering process to ensure you’ve got enough product to get you through to your next scheduled delivery, but our phone lines are always open, so feel free to contact us when an emergency arises and we will do our best to assist.
Why should I choose Juice Concepts?
Since our inception, we’ve never wavered to bring each and every one of our customers the best product we possibly can. Unlike our competition, we promise to serve you with 100% pure fresh squeezed juices, with nothing added and nothing taken away.
Nutritional Label Information
Nutritional Values Will Vary
Juice Concepts aims to provide information to the consumer that is truthful and not misleading. Our products are made with real, unpasteurized fruits and vegetables. As a result, several factors will cause the nutrient content in our products to vary.
Juice Concepts is in the process of developing nutritional values. Nutritional information for fruits and vegetables which are “juiced” are calculated estimates based on the USDA nutrition database and various studies which will provide the most accurate information possible within our abilities. Nutritional values for “whole” or “solid” ingredients (ex. blended bananas), are sourced directly from the USDA nutrition database. Why USDA? CFIA does not currently provide a database for nutritional information.
Some factors that influence the nature of the nutrient variation include:
Natural variation in nutrients
Ingredient specifications can minimize variations in nutrient levels, but some variances are inevitable. Factors that contribute to natural variation in nutrient content include but are not limited to;
- Plant Variation
- Different varieties of the same plant.
- Different growing areas of the same plant.
- Changes in nutrient concentration or proportion due to;
- Soil type, quality and fertilization
- Maturing of the plant
- Growing cycles of the crop
- Changes in weather
- Changes in seasons
- Field-grown produce in summer may contain considerably more nutrients as those grown in greenhouses in off seasons.
- Nutrient Loss
- Naturally occurring enzymes in fresh vegetables and fruit degrade vitamins over time.
Influences of manufacturing and processing
During manufacturing of ingredients or food products, nutrients may be altered or destroyed in reactions involving heat, light, oxygen, enzymes, microorganisms and other food components. Juice Concepts implements HACCP (hazard analysis critical control plan) to minimize the nutrient variation attributable to these influences. Sources of variation related to manufacturing and processing:
- Adjusting recipe quantities to achieve a consistent flavour profile based on the characteristics of the fresh produce.
- Blending different crop varieties to achieve a consistent flavour profile.
- Substituting ingredients due to seasonality and availability.
Influences of transportation and storage
The nutrients in many foods are subject to changes during transportation and storage. Nutrients levels can change as foods age and as a result of changes in temperature, light conditions, humidity and exposure to air. At Juice Concepts, we only work with suppliers who have completed our Supplier Approval Program. Our supply management system includes a full traceability system allowing us to purchase the freshest and highest quality product.